Effective Date: January 1, 2025

Polished Palettes (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

• Contact Information – Name, email address, phone number, and mailing address.
• Project Details – Information related to your painting or home improvement project.
• Communications – Messages and feedback you provide through forms, emails, or other channels.
• Technical Information – IP address, browser type, and data collected via cookies or similar technologies when you visit our website.

2. How We Use Your Information

We use the information we collect to:

1. Provide Services – Respond to inquiries, schedule free estimates, and deliver painting services.
2. Marketing and Promotions – Send relevant offers, updates, and tips related to home improvement.
3. Customer Support – Address questions or issues and improve customer experiences.
4. Compliance and Protection – Meet legal obligations, enforce terms, and prevent fraud or misuse.

We do not sell or share your information with third parties for their marketing purposes.

3. How We Share Your Information

We may share your information with:

• Service Providers – Third-party partners who assist with scheduling, payment processing, or email communication, strictly for business operations.
• Legal Requirements – If required by law or to protect our rights and safety.
• Business Transfers – In the event of a merger, sale, or transfer of business assets.

4. How We Protect Your Information

We use industry-standard security measures to protect your information, including:

• Encryption – Protecting data during transmission.
• Access Controls – Limiting access to your information only to authorized personnel.
• Regular Monitoring – Assessing systems for vulnerabilities and updates.

5. Your Rights and Choices

You have the following rights regarding your information:

• Access and Updates – Request a copy of your data or corrections to any inaccuracies.
• Opt-Out – Unsubscribe from marketing emails by clicking the link in any email we send.
• Deletion Requests – Request the deletion of your personal data, subject to legal requirements.

To exercise these rights, email us at: info@polishedpalettes.com

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

7. Third-Party Links

Our website and ads may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Cookie Policy

We use cookies and similar technologies to:

• Analyze site traffic and user behaviour.
• Improve ad targeting and website performance.

You can control cookies through your browser settings or opt-out via the AdChoices tool.

9. Changes to This Policy

We may update this policy periodically. Any changes will be posted with a new effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Polished Palettes
1860 17 Ave SW, Calgary, AB T2T 5W3
Email:  info@polishedpalettes.com
Phone: 587-702-3399

Go back home